Return & Refund Policy

At Stack Haus, we want you to love your adornments. If something isn’t quite right, we’re here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be unworn, unused, and returned in their original packaging.

To start a return, please use the Contact Us option on our website and include your order number.

Refunds

Once your return has been received and inspected, we’ll notify you of the outcome. Approved refunds will be issued to your original payment method.

Please note that original shipping costs are non-refundable.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, please use the Contact Us option within 7 days of delivery so we can make it right.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Exchanges

At this time, we do not offer direct exchanges. If you would like a different item, you may return your eligible item for a refund and place a new order.

Final Sale

Items marked final sale are not eligible for return or refund.